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Terms and Conditions

Office Hours
Monday to Thursday (Excluding Saturdays, Sundays &  Public Holidays) 08H30 to 17H00.Friday till 16H30.Please note that you can order products from www.rtstore.co.za,  24 hours a day, 7 days a week.
Shipping & Delivery
Rolling Thunder uses the services of SKYNET (National) and Citi-Sprint (Cape Town Only) for the delivery of all items ordered unless specified otherwise. All orders can be tracked and all details pertaining to how they can be tracked will be included in your confirmation email on completion of your order.


We calculate the price of delivery based on the shipping weight of the product/s. The easiest way to find out what it would cost to deliver products to your address is to add them to the cart and click on the “Shopping cart” link. From there you will be taken to a screen where you will enter your country, state/province and postal code. Once you have added those details various pricing options will appear.
Payment options
All transactions will be processed in South African Rands (ZAR). Rolling Thunder endeavours to offer you competitive prices on current products; you're total order price will include the price of the purchase plus any applicable sales tax and shipping charges. Rolling Thunder reserves the right to change pricing at any time without prior notice.
We accept the following forms of payment:
Payfast
There is a Payfast option on our website. please note due to Fraudulent activity via internet transactions we only ship orders once payment has cleared into our payfast account which
takes 48 hours from payment.

Credit Card/Paypal
We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online in your account section available for use whenever you’re ready! PayPal is the faster, safer way to pay online. The service allows members to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. Should you not have a Paypal account then register at the official Paypal website, www.paypal.co.za.

EFT (Electronic Fund Transfer) and Bank Deposit
Paying by EFT or Bank Deposit is straight forward and can be done by simply transferring funds from your bank account into our bank account. When completing your order please select the EFT or Bank Deposit payment option when checking out. Once your order is completed please e-mail through your deposit slip to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and make sure you use ONLY your order number as a reference when making a payment to ensure your payment is confirmed and order shipped as quickly as possible. Should you fail to give a correct reference number when making a direct deposit it could delay your product delivery time. Please take note that we will only process your order once the funds reflect in our bank account. If the funds do not reflect in our account within 3 working days the order will be automatically cancelled. Should the product you ordered go out of stock or the price changes while we are waiting for your payment to reflect in our bank account you will be notified.

Banking Details:Rolling Thunder
Bank: First National Bank
Branch Code: 203809
Branch Name: Table View
Account Number: 62009457195
Swift Code: FIRNZAJJ
Collections
We are an online only business, collections can be made under special circumstances and only by prior arrangement with Rolling Thunder.




Undeliverable Items
Please take note that should an incorrect address be entered by the customer or no one is available to receive your parcel it will be returned to the Rolling Thunder offices. You will then be contacted to reschedule delivery and will made liable for all extra costs.
Extended Delivery Times
If there is a product that requires an extended delivery time we will notify you, otherwise please abide by the delivery times stated on each product page.
Product Availability
The 2 to 4 day delivery time is dependent on stock availability and where you live. Should we have stock available, orders will be dispatched the same day provided payment is validated/received before 14:00 hours. Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Rolling Thunder will contact you via email and provide a revised shipping schedule.
Cancellations
Should you for any reason wish to cancel your purchase you will be liable for all shipping costs that may arise, caused by the shipping of the requested item back to the original seller. An additional cost of 35% handling fee will also be charged. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. Please note that even if the item has not been shipped but the funds have cleared into our account you will still be liable for the 35% cancellation fee but it will of course exclude shipping fees.
Warranty
All products carry a manufacturer’s guarantee and this may vary according to the brand. Certain products are imported directly by Rolling Thunder and the full 1 year warranty , replacement or repair is covered by Rolling Thunder. Feel free to contact us should you require more information on a specific manufacturers guarantee
Returns & Replacements
All products sold by Rolling Thuunder are covered by a 7 day Guarantee against defects. Items may be returned for refund or replacement subject to manufacturer and/or Rolling Thunder restrictions.
Please note that returns will not be accepted if the items returned are not in the complete original packaging including but not limited to, box, accessories etc.
Only Defective items may be returned for refund or replacement subject to the following restrictions:
1. All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories at the owners expense, to our warehouse. Warranty on units operated on by technicians other than by Rolling Thunder will fall away.
2. Speakers are purchase withour warranty unless specified by the manufacturer. DJ mixers and Midi controllers are sold without warranty on the cross faders and the line faders.
3. Certain items are non-refundable.
4. Upon receiving the returned faulty item/s, we will send it to our supplier for testing and should the product be defective our supplier will repair or replace. Any returns found to be non-defective are subject to a restocking fee of 15%.
5. All non product related fees (shipping, transaction and insurance) are not refundable.
6. If unopened goods are returned within 7 days, you will receive a refund excluding transport costs. Please note that if goods are opened and still in working order you will be charged a handling fee of 15%.
7. No returns will be accepted after 7 working days and will be treated as warranty
8.Ortofon Cartridges will only be accepted for return if cartridges have malfunctioned due to factory fault within the 1 year warranty
9.Ortofon Stylus does not carry a 1 Year Warranty
Privacy Policy
Rolling Thunder aspires to provide first-class service to its customers, which necessitates Rolling Thunder providing information to the User regarding new services or special offers. In each instance, the User is provided an opportunity to opt-out of such information circulars. For more information, please email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Copyrights of Registered Logos used on this site belong to their respective owners.
Terms & Conditions Of Use
Website Terms and Conditions of Use:
These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the (Rolling Thunder) (“Provider”) website located at the domain name (www.rtstore.co.za) (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. If the User does not wish to be bound by these Terms and Conditions, the User may not access, display, use, download, and/or otherwise copy or distribute Content obtained at the Website.

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Updating of these Terms and Conditions:
Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights:
Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limited License to General Users:
Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.

This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Provider.

The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant.

The User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider.

Provider and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the Website.

Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Any unauthorised use terminates this license.

Limited License to Registered Users:
The Provider allows and processes the registration of certain corporate users (“the Registered User”) at the Website. If you believe that you are entitled to registration, please contact (insert contact details).

Subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right is granted to Registered Users to access, display, use, download and otherwise copy the current and future Content for the purposes agreed to by the Registered User and Provider in their respective agreements.

This Website and the Content may only be reproduced, duplicated, copied, resold, visited or otherwise exploited for the specific purposes set out in that agreement.

The license does not allow the Registered User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant.

The Registered User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider.

The Provider and the Owners, their affiliates or subsidiary reserve the right in their sole discretion to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Any unauthorised use terminates this license.

Limitation of liability:
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
 

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